We're a small team. We read every message and try to respond within two business days. Please pick the channel below that matches what you need.
💬 Quickest: message the bot
For account questions, alert issues, command help.
Open @ExamPulseBot on Telegram and type /help or just describe your issue.
For payments, refunds, privacy requests, partnership enquiries.
Please include your phone number (account ID) and any Razorpay payment ID where relevant.
Operator information
ExamPulse is operated as an independent service from Gujarat, India. For legal correspondence please email support@exampulse.co with the subject line beginning “Legal:”.
Response times
- Bot replies — usually within the same day; the team is one person plus a bot.
- Email — within 2 business days.
- Refund requests — within 2 business days, processed within 5-7 business days after approval (Razorpay timeline).